User Guide Overview
This guide is for business users โ the people who log into WhatsMine to talk to their customers, run campaigns, build chatbots and manage contacts. If you run the whole platform instead, see the Admin Guide.
Signing in
Your application lives at:
https://your-domain.com/login
Sign in with the email and password you registered (or that your administrator created for you). First time in? You'll be guided through a short onboarding wizard.
๐ธ Screenshot: The customer login screen.
The app layout
- A left sidebar lists every tool: Inbox, Contacts, Campaigns, AI, Automations, Social, Leads, E-commerce, Reports and Settings.
- A top bar has global search (โ/Ctrl + K), the notification bell, your workspace switcher and your account menu.
- A usage banner appears when you're close to a plan limit, with an upgrade option.
๐ธ Screenshot: The app dashboard with the module sidebar.
Onboarding
The first time you log in, a wizard helps you get set up โ connecting a channel, importing contacts and finding your way around. You can revisit or skip it at any time.
Workspaces
Everything you do lives inside a workspace. A workspace is a self-contained space for one brand, team or project โ its own contacts, conversations, channels and campaigns. You can create multiple workspaces and switch between them from the top bar. See Workspaces & Team.
What you can do
| Tool | What it's for | Guide |
|---|---|---|
| Inbox | Reply to WhatsApp, Messenger & Instagram in one place | Inbox |
| Contacts | Your customer database and segments | Contacts |
| Connect numbers, templates, auto-replies, website widget | ||
| Campaigns | Bulk WhatsApp / SMS / Email broadcasts | Broadcasting |
| AI | Chatbots and knowledge bases | AI |
| Automations | No-code workflows | Automation |
| Social | Schedule social media posts | Social |
| Leads | Find new business leads | Leads |
| E-commerce | Connect your store | E-commerce |
| Reports | Analytics across everything | Reports |
| Account & Billing | Profile, security, subscription | Account ยท Billing |
| Developer | API tokens & webhooks | Developer Tools |
A good first-day order
- Connect a channel (e.g. WhatsApp).
- Import your contacts.
- Open the Inbox and reply to a message.
- (Optional) Create an AI chatbot and an automation.
- Send your first campaign.
โก๏ธ Start by setting up your Workspace & Team.